> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spineworkspace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Business Operations Capabilities: Governed Read, Write, and Workflow Actions

> The governed capabilities available in Business Operations: read, write, communication, and workflow actions with concrete examples.

Every action in Business Operations is a governed capability with authorization, scope, and a receipt. Capabilities are invoked by humans, Twin, or agents and write back to source systems.

Read capabilities:

* `bizops.process.read`: retrieve process definitions, steps, and SLA thresholds.
* `bizops.workflow.read`: access workflow state, history, and linked approvals.
* `bizops.vendor.read`: view vendor profile, contracts, spend, and risk data.
* `bizops.policy.read`: fetch current policy text, version, and attestation status.
* `bizops.okr.read`: retrieve objectives, key results, progress, and confidence.

Write capabilities:

* `bizops.approval.update`: approve, reject, or request changes on a pending approval.
* `bizops.vendor.create`: add a new vendor record with due-diligence evidence.
* `bizops.policy.attest`: record a policy attestation with signer and timestamp.
* `bizops.okr.progress.update`: post a progress value and commentary to a key result.
* `bizops.workflow.transition`: move a workflow to a new state with reason and attachment.

Communication capabilities:

* `bizops.comment.add`: post a comment on a record with mention and threaded reply.
* `bizops.notification.send`: push an alert to a practitioner based on SLA or event.

Workflow capabilities:

* `bizops.workflow.initiate`: start a new workflow instance from a process template.
* `bizops.approval.route`: send an approval request to the designated stakeholder queue.
* `bizops.task.delegate`: assign a task to an analyst with context and due date.

Each capability resolves authorization against the user's role and record scope before execution. On success, a receipt is emitted and the source system is updated.

**Related**

* [Overview](/internal-docs/domains/business-ops/index)
* [Agents](/internal-docs/domains/business-ops/agents)
* [Workflows](/internal-docs/domains/business-ops/workflows)
* [Execution Flow](/internal-docs/domains/business-ops/execution-flow)
* [How It Works: Governed Actions](/how-it-works/governed-actions)


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