> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spineworkspace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operations Communication: Patterns and Channels

> How humans, Twin, agents, and tools communicate within the Operations domain across every pattern and channel.

Communication in Operations spans human colleagues, Twin, domain agents, and external tools. Spine Fabric routes messages so context travels with every exchange and nothing is lost between channels.

### Patterns

#### Human to Human

* Ops practitioners leave handoff notes on open tickets for the next shift
* Managers broadcast policy changes through the Policy Registry with read receipts
* Escalation threads in Slack are linked back to the original request as evidence

#### Human to Twin

* You ask Twin to summarize a vendor portfolio or draft an approval memo
* Twin replies with assembled context, cited sources, and proposed next steps
* You approve, edit, or reject the proposal inline

#### Twin to Agent

* Twin delegates a contract date check to the Vendor Agent
* Twin requests a risk score refresh from the Triage Agent before proposing an escalation
* Agent results return to Twin, which formats them for your review

#### Agent to Agent

* The Asset Agent notifies the Approval Agent when a high-value procurement request is created
* The Policy Agent validates a proposed action against rules and returns a compliance flag to the Triage Agent
* The KPI Agent requests ticket summaries from the Discovery Agent for metric computation

#### Agent to Tool

* The Vendor Agent queries ServiceNow for contract end dates
* The Asset Agent calls Google Workspace Admin API to check license assignments
* The Approval Agent writes a decision record back to ServiceNow with a receipt

<Warning>
  Always verify that agent-to-tool output landed in the source system. Receipts in Spine Fabric confirm intent, but the source system may return its own error.
</Warning>

### Related

* [Agents](/internal-docs/domains/operations/agents)
* [Skills](/internal-docs/domains/operations/skills)
* [Execution Flow](/internal-docs/domains/operations/execution-flow)
* [Connectors](/platform/connectors)


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