> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spineworkspace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operations: Unified Company Administration and Coordination

> Operations in SpineWorkspace centralizes requests, assets, vendors, and approvals into one contextual workbench for ops teams and administrators.

Operations in SpineWorkspace gives operations managers, admins, and office/IT/facilities staff a single place to manage requests, track assets, coordinate vendors, and enforce policies. Instead of switching between ServiceNow, Google Workspace, Jira, and HR systems, you work inside one domain that assembles the full operational context on demand.

**Domain Purpose:** General operations and administration across the company, including request fulfillment, asset provisioning, vendor onboarding, approval routing, and KPI reporting.

<CardGroup cols={2}>
  <Card title="Human Workbench" icon="user" href="/internal-docs/domains/operations/human-workbench">
    Daily surfaces and tasks for ops practitioners
  </Card>

  <Card title="AI Workbench" icon="bot" href="/internal-docs/domains/operations/ai-workbench">
    How Twin automates triage, drafts, and proposals
  </Card>

  <Card title="System Flow" icon="server" href="/internal-docs/domains/operations/system-flow">
    How Spine Fabric loads and projects ops data
  </Card>

  <Card title="Execution Flow" icon="zap" href="/internal-docs/domains/operations/execution-flow">
    How governed actions execute and write back
  </Card>
</CardGroup>

### Core Entities

* **Request** — incoming operational need with priority, category, and status
* **Ticket** — tracked work item with assignee, SLA, and resolution trail
* **Asset** — hardware, software license, or facility resource under ops management
* **Vendor** — external supplier with contract terms, contacts, and risk profile
* **Policy** — governing rule applied to approvals and access
* **Process** — defined sequence for fulfilling recurring ops tasks
* **Approval** — authorization gate with approvers, scope, and audit trail
* **KPI** — metric tracked for operational health and efficiency

### Key Views

* **Request Queue** — all open requests sorted by priority and SLA
* **Vendor Portfolio** — vendor directory with risk and contract status
* **Asset Inventory** — live catalog of assets, assignments, and refresh cycles
* **Approval Dashboard** — pending approvals with delegation and escalation status
* **KPI Snapshot** — weekly and monthly operational metrics

### Primary Workflows

* **Request Fulfillment** — intake, triage, assign, resolve, close
* **Vendor Onboarding** — due diligence, contract review, activate, monitor
* **Asset Provisioning** — request, approve, procure, assign, record
* **Approval Routing** — submit, evaluate, authorize, notify, audit
* **KPI Review** — collect, normalize, report, alert, act

<CardGroup cols={2}>
  <Card title="Domain Details" icon="map" href="/internal-docs/domains/operations/domain">
    Operating model, responsibilities, and non-goals
  </Card>

  <Card title="Domain Views" icon="table" href="/internal-docs/domains/operations/domain-views">
    Table of views, sources, and projection rules
  </Card>

  <Card title="Business Context" icon="database" href="/internal-docs/domains/operations/business-context">
    Entities, events, and evidence mapped for ops
  </Card>

  <Card title="Integrations" icon="plug" href="/internal-docs/domains/operations/integrations">
    Source systems and what each provides
  </Card>
</CardGroup>

### Related

* [Domains Overview](/internal-docs/domains/overview)
* [People Domain](/internal-docs/domains/people/index)
* [Finance Domain](/internal-docs/domains/finance/index)
* [Capabilities](/platform/capabilities)
* [Spine Fabric](/platform/spine-fabric)


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