> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spineworkspace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operations System Flow: From Intake to Projection

> The System Path in Operations: how external events are ingested, normalized, mapped, assembled, and projected into domain views.

The System Flow describes how data moves from source systems into Spine Fabric and finally into the Operations workbench. It is a pipeline of deterministic stages that guarantees every change is traceable and every view is consistent.

<Steps>
  <Step title="Intake">
    A source system emits a raw event: a ServiceNow ticket update, a Slack message, or a scheduled HR feed export.
  </Step>

  <Step title="Load">
    Spine Fabric receives the event through a connector and records it in the raw event log with source timestamp and connector identity.
  </Step>

  <Step title="Normalize">
    The event is parsed into a common schema. Field mappings translate ServiceNow status values, Jira issue types, and Slack channel names into shared enumerations.
  </Step>

  <Step title="Schema Mapping">
    The normalized event is matched to entities: a new ticket maps to a `Ticket` and optionally to a `Request`, `Asset`, or `Vendor`.
  </Step>

  <Step title="Context Assembly">
    Spine Fabric traverses relationships to pull the submitter profile, related tickets, asset history, vendor record, policy rules, and open approvals into an entity graph.
  </Step>

  <Step title="Projection">
    The enriched graph is written into the relevant domain views: Request Queue, Asset Inventory, Vendor Portfolio, or Approval Dashboard.
  </Step>

  <Step title="OODA">
    Twin observes the projected change, orients it against known patterns, and decides whether to alert a practitioner, propose an action, or delegate to an agent.
  </Step>

  <Step title="Governance">
    Every projection update is checked against authorization rules. Unauthorized or anomalous patterns trigger a governance alert.
  </Step>

  <Step title="Execution">
    When a capability is invoked, the execution engine resolves the target system, translates the action back to source-specific parameters, and dispatches the call.
  </Step>

  <Step title="State Update">
    Source systems return new state, which re-enters the pipeline at Intake so views stay eventually consistent.
  </Step>
</Steps>

<Note>
  Each stage produces a trace record. You can inspect the full path of any entity from raw event to projected view.
</Note>

### Related

* [Spine Fabric](/internal-docs/domains/operations/spine-fabric)
* [Integrations](/internal-docs/domains/operations/integrations)
* [Execution Flow](/internal-docs/domains/operations/execution-flow)
* [Platform Spine Fabric](/platform/spine-fabric)


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