> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spineworkspace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sales Communication: Patterns Across People and Agents

> Communication patterns in the Sales domain: how humans, Twin, agents, and tools exchange context and actions across pipeline workflows.

Communication in the Sales domain spans five patterns. Each channel has a specific purpose and carries structured or unstructured context. Spine Fabric routes messages so the right participant gets the right information at the right time.

## Patterns

**Human to Human:** AEs share deal context with managers during forecast calls. SDRs pass qualified leads to AEs with enrichment notes. All context lives in Spine, so handoffs are complete and auditable.

**Human to Twin:** You ask Twin for a deal summary, a draft email, or a forecast explanation. Twin responds with assembled context and proposed actions. Every request is scoped to your permissions.

**Twin to Agent:** Twin delegates specialized tasks to domain agents. For example, Twin sends a deal ID to the Competitive Agent and receives a battlecard recommendation.

**Agent to Agent:** The Forecast Agent may request data quality checks from the Schema Agent before surfacing a category mismatch alert to a manager.

**Agent to Tool:** Agents invoke capabilities through connectors. The Quote Agent calls `crm.quote.create` in Salesforce and receives a confirmation receipt.

## Context Preservation

Every message carries continuity tokens. When an AE hands off to a manager, or Twin delegates to an agent, the full context graph travels with the request. No one starts cold.

## Related

* [Sales Overview](/internal-docs/domains/sales/index)
* [Agents](/internal-docs/domains/sales/agents)
* [Execution Flow](/internal-docs/domains/sales/execution-flow)
* [Continuity](/how-it-works/continuity)


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