> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spineworkspace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Technical Account Success Spine Fabric: Context Assembly

> How Spine Fabric ingests, unifies, and projects context for the Technical Account Success domain from monitoring, ticketing, and code systems.

Spine Fabric assembles the Technical Account Success domain by ingesting technical data from multiple source systems, unifying entities and events, and projecting domain-specific views on demand. This ensures TAMs always work with current, consistent technical context.

## Source Systems

| System | Data Provided | Integration Type |
| - | - | - |
| Salesforce | Technical accounts, contacts, implementation records | Bidirectional sync |
| Zendesk | Technical support tickets, escalation history | Read with write-back |
| Datadog | Monitoring metrics, alerts, uptime, error rates | Read via API |
| GitHub | Code repositories, deployment status, technical debt issues | Read |
| Jira | Implementation projects, milestones, architecture review tasks | Bidirectional sync |
| API Gateway | Request logs, error rates, latency, quota usage | Event stream |

## Scopes

Technical Account Success scopes define context assembly boundaries:

* **Portfolio scope:** All technical accounts owned by a TAM or team
* **Account scope:** Single account with architecture, integrations, and issue history
* **Health scope:** Computed signals across monitoring, APIs, and integrations
* **Implementation scope:** Active projects with milestones, blockers, and dependencies
* **Integration scope:** Connected systems with health, version, and configuration data

## Event Sequence

1. Monitoring systems emit metric and alert events
2. Spine Fabric normalizes events into the unified entity graph
3. Domain rules evaluate health scores, integration status, and milestone triggers
4. Technical views are refreshed: health, integrations, implementations, escalations
5. Twin and agents receive updated context for proposal and action

## Projections

Projections are live queries over the unified graph. When a TAM opens the Integration Status view, Spine Fabric computes current health from monitoring and API data in real time. No stale snapshot is served.

## Related

* [Technical Account Success Index](/internal-docs/domains/technical-account-success/index)
* [Domain Views](/internal-docs/domains/technical-account-success/domain-views)
* [Business Context](/internal-docs/domains/technical-account-success/business-context)
* [System Flow](/internal-docs/domains/technical-account-success/system-flow)
* [Platform Spine Fabric](/platform/spine-fabric)


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