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Finance and RevOps runs on five primary workflows. Each workflow is triggered by an event, moves through governed steps with defined handoffs and approvals, and ends with a receipt. Monthly Close Workflow:
  • Trigger: calendar event signaling the start of the close period.
  • Steps: close checklist is initialized; reconciliation tasks are distributed; journal entries are drafted and reviewed; final close is approved.
  • Handoffs: from calendar event to close coordinator, to analysts, to reviewer, to approver.
  • Approvals: material adjustments and journal entries require sign-off before posting.
  • Receipt: a closed period record with completion checklist and audit timestamp.
Renewal Booking Workflow:
  • Trigger: a contract enters the renewal window or a churn risk is flagged.
  • Steps: Renewal Agent assembles context; proposal is drafted; negotiation occurs; approval is obtained; CRM and billing are updated.
  • Handoffs: from Renewal Agent to account owner, to legal, to approver, to CRM connector.
  • Approvals: discount and term changes beyond thresholds require manager sign-off.
  • Receipt: updated contract record with new term, value, and booking confirmation.
Reconciliation Workflow:
  • Trigger: unmatched transactions detected during intake or close.
  • Steps: Reconciliation Agent proposes matches; analyst reviews exceptions; adjustments are applied; records are cleared.
  • Handoffs: from connector to Reconciliation Agent, to analyst, to reviewer.
  • Approvals: large write-offs or manual adjustments require second-level approval.
  • Receipt: matched record with match ID, variance explanation, and identity.
Forecast Update Workflow:
  • Trigger: scheduled refresh or significant pipeline/event change.
  • Steps: Forecast Agent rolls up data; assumptions are reviewed; draft is circulated; leadership approves; forecast is committed.
  • Handoffs: from data refresh to RevOps lead, to Finance, to CFO review.
  • Approvals: forecast commit requires CFO sign-off.
  • Receipt: committed forecast with assumptions, confidence, and variance to prior.
Revenue Recognition Workflow:
  • Trigger: new contract, amendment, or billing event requiring schedule computation.
  • Steps: Revenue Agent maps performance obligations; schedule is computed; adjustments are applied; entries are posted.
  • Handoffs: from contract event to Revenue Agent, to analyst, to close reviewer.
  • Approvals: non-standard recognition treatment requires accounting approval.
  • Receipt: recognition schedule with journal entry reference and audit trail.
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